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For queries relating to specific items please go to “Products” on the menu bar
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 What is Stainless Steel?
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 Why choose Stainless Steel?
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 How do I clean Stainless Steel?
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Are products held in stock?
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 Do you manufacture “Specials”?
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 Do you have a showroom?
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Do you offer CPD training and facilities?
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 Can a representative visit me?
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Do you visit site and prepare specification?
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 How soon can you deliver?
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 Can I return unwanted goods?
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Q - What is Stainless Steel?
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A - An Englishman, Harry Brearley, is generally acknowledged to be the pioneer who developed stainless steels for commercial use.
Stainless steel can be defined as a group of corrosion resistant grades of steel containing a minimum 10% chromium and in which varying amounts of nickel, molybdenum, titanium, niobium as well as other elements may be present.
Stainless Steel is available in different alloys with varying properties. The most commonly used types used for our products are 300 series alloys.
The thickness and weight of the steel is described as the gauge: the lower the gauge number the thicker the steel. We use gauges between 12 and 20 depending on the product.
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Q - Why choose Stainless Steel?
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A - Stainless Steel is recommended for commercial or domestic applications where:
High levels of hygiene or sterility are mandatory or desirable: e.g restaurant kitchens, hospital operating areas, public washrooms.
Durability is required due to high or continuous usage.
Vandal resistance is required where fittings might be subject to abuse or misuse: e.g. schools, prisons, sports venues and public houses.
Cost effective solutions are desired: any increased initial outlay is recovered by extended life in service.
 An environmentally friendly option is required: stainless steel is a green, recyclable product.
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Q - How do I clean Stainless Steel?
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A - Many people are surprised to find that stainless steel can be stained.
Routine cleaning is necessary to maintain the appearance of stainless steel, but requires only a soap or mild detergent wash followed by a rinse with clean water.
Stainless steel and chlorine do not mix. Stay away from the bleach when you clean stainless steel. Unless specially formulated for stainless steel, bleaches, abrasives or chemical cleaners should not be used.
Stubborn stains may be removed with vinegar or a proprietary stainless steel cleaner. Always test on an area of less prominence first. Always rinse thoroughly and towel dry.
For a more comprehensive care and maintenance sheet please click here
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Q - Are products held in stock?
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A - We keep a warehouse full of our core products so that the most commonly ordered items can be despatched on the same or next day.
This applies to most products listed in the Apinox catalogue and also to our new Acorn Aqua water cooler range
Items from the Neo-Metro, Whitehall and Intra ranges may also be supplied ex-stock but it is advisable to check availability prior to placing orders
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Q - Do you manufacture ”Specials” ?
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A - Yes: special product / sizes can be manufactured to customer approved drawings.
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Q - Do you have a showroom?
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A - Our new showrooms are open to trade customers during office hours by prior arrangement at our Quedgeley, Gloucester offices.
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Q - Do you offer CPD training and facilities?
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A - Yes we do provide CPD presentations. Our comfortable training facilities are also available for use by customers for private meetings
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Q - Can a representative visit me?
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A - We have a team of representatives covering all areas of the U.K. and Ireland. To arrange a visit from one of our team please call our sales office in Gloucester on 01452 721211
or e-mail us ( sales@acornpowell.co.uk )
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Q - Do you visit site and prepare specification?
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A - Subject to site conditions, our fully trained sales force will prepare and submit specifications
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Q - How soon can you deliver?
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A - We aim to deliver what you need when you need it. Overnight delivery is available on request
Special product / sizes can be manufactured to customer approved drawings. Delivery will depend upon specification requested
Items sourced from our US manufacturing facility can be supplied in 4-6 weeks if requested by standard surface shipping. Air freight is available for faster delivery, usually within 1-2 weeks. Please ask for prices.
Even large systems such as AcornVac plumbing systems may be delivered at remarkably short notice: delivery times will often depend upon planning more so than shipping times.
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Q - Can I return unwanted goods?
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A - We will accept the return of unwanted goods by prior written agreement only. Certain conditions will apply:
please refer to Terms and Conditions
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