Cookies

From May 2012 new regulations were introduced which state that website owners must gain a visitor’s consent to be tracked by cookies on their website. 

Below is an explanation as to what cookies are, how they are used, why Acorn Powell Ltd uses them and how they affect your web experience.

Please note that you can disable cookies in your web browser (please refer to your web browsers help section) but disabling, deleting, or disallowing cookies via your web browser may affect your web experience and may stop the full function of the web site. You will also find that the functionality of many other websites and services will be affected.

 

What is a Cookie?

A cookie is a piece of information which a website transfers to the cookie file of the browser on your computer. The browser then saves the information and sends it back to the website server. When that browser returns to the same website the cookie will recognise the user. A cookie does not tell us your email address or any other personal information.

A cookie will typically contain details such as the domain from which the cookie has come, a value which is usually a random unique number as an identifier and the lifetime (expiry) of the cookie. 

There are 3 types of cookies used on this website:

  • Session Cookies: allowing us to “remember” content from page to page (these expire when you leave the website or close the browser).
  • Persistent Cookies: which define “Time To Live” and help us to determine your preferences (these will expire after the “Time To Live” period)
  • Third Party Cookies: these are cookies from any other domain, such as recommended product and advertising services.

 

What do cookies do for you?

Almost every website that offers advanced features such as online ordering and custom content utilises cookies. Cookies can be used to keep track of items within a shopping basket and can enable us to present you with customized content. Each website utilises unique cookies, which essentially means that the cookies used by one site cannot be used by another.

 

Why does Acorn Powell use cookies?

Acorn Powell Ltd. wants to provide a good customer experience on its website and here’s an example of how cookies can allow this to happen: 

Shopping Experience: As and when Acorn Powell Ltd. introduces a web shopping facility, cookies will be used to remember the items that you have added to your basket to make the checkout process easier.

User Behaviour: Coremetrics analytics to track website visits and clicks for pages visited with hourly transaction volume. This allows us to see how our customers like to use our website and which pages or functions they prefer; this allows us to continually improve our service. 

Third Party: Selected partner cookies which track where the users’ visit originated from. This allows us to see where your visit originated from, especially advertising on partner sites, present appropriate offers and helps prevent fraud and detect spammers.

 

Why do you need to know this?

Acorn Powell Ltd. respects customer privacy concerns and we want you to know why we ask you to opt-in and accept cookies. We want to be clear that accepting cookies does not give us access to your computer or personal information. We value our customer relationships and feel that our customers will benefit from cookies on our website, as these enhance the web experience and your on-site shopping process.

 

Turning off / disallowing / disabling or deleting cookies in your browser

The majority of internet browsers will provide an option to disallow cookies. You can usually find how to do this in the help menu for your browser. Cookies can also be deleted by using your internet browser, but you must disallow cookies otherwise they will be reapplied the next time you visit a website.

Please consult your user manual or online help guide for details on how to control cookies. To find out more about cookies and how to manage them, you may wish to visit www.allaboutcookies.org.

If you disable cookies it may affect the service you receive from our website. For example you may not be able to:

  • view images
  • add items to your basket or buy them

Please remember that if you wish to disable cookies you will need to do this each time you visit our website.

 

List of the different types of cookies used by Acorn Powell.

Below are specific details on the cookies currently used on our site:

 

Issuer / Host

Cookie Name(s)

Purpose

Acorn Powell Ltd

Acorn Powell

Stores items added to your shopping basket

Acorn Powell Ltd

Listlast

Used to store the last 5 product detail pages viewed so that we can potentially generate a recently viewed list to allow   customers to quickly navigate back

Acorn Powell Ltd

shoprefr

Remembers where the customer came from

Google Analytics

Utma,utmb,utmc,utmz

Used for search analytics to monitor site usage and performance

Addthis

Psc, uid,uit,uvc,atuvc

Used by AddThis service for bookmarking or adding pages to Social Networking sites

Facebook

Datr

The datr cookie is used to identify the web browser being used to connect to Facebook independent of the logged in user. This cookie plays a key role in Facebook’s security and site integrity features

Facebook

lsd

This is set when a Facebook user logs out in order to prevent cross-site request forgery (CSRF) attacks

 

Cookies & Web Beacons Type

Web Beacon Names

Description

Purpose

 

 

 

 

Pixel Tracker

Google Conversion

Google Adwords

Google uses cookies to serve ads based on your prior visits to Acorn Powell. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Javascript and / or Pixel Tracker

Yahoo

Yahoo

Yahoo! may set cookies for your web browser as you visit Acorn Powell, from Yahoo! provides ads / content. Yahoo! Yahoo! use web beacons to access Yahoo! cookies inside and outside of their network of websites and in connection with Yahoo! products and services.

Javascript and / or Pixel Tracker

MSN Tracker

MSN / Bing

MSN / Bing may set cookies for your web browser as you visit Acorn Powell, from MSN / Bing provides ads / content. When you use Bing Search they place a cookie on your machine which contains a unique identifier known as a 'Search ID'. If you have previously signed into a Microsoft site or service using a Windows Live ID, Acorn Powell can also read one or more additional unique identifiers contained in other Microsoft cookies when you conduct a search.

 

Will this policy change

Our business changes constantly and therefore our policies will need to change to reflect that. You should check our website frequently to see recent changes. Unless stated otherwise our Cookie Policy and Privacy Policy applies to all information that we have about you. We will never materially change our policies and practices to make them less protective of user information collected in the past without the consent of affected users.

 

Our products are tested and certified to meet applicable standards. Not all products are covered by the same standards.
Products maunfactured outside the EU may have been tested to local standards which may meet or exceed EU standards.
Acorn Powell Limited is registered in England & Wales no. 3094490. The registered address is as shown above. VAT registration no: (GB) 656 121 55
Ecommerce Web Site Design & Digital Marketing by Net Digital Bristol